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MERITS OF TEAM COACHING
Today’s work climate presents us with new challenges around leadership, organizational structure, roles and business resilience. The demands of ever-changing needs can no longer rest on the shoulders on a few top-performing individual leaders. Organizations need to lean into their teams to drive sustainable impact and business results.
To produce organization-wide results, organizations cannot simply focus on individuals. To make those results stick, we recommend to take a deep dive into team processes, team dynamics and team leadership frameworks. Team coaching doesn’t just boost team and organizational performance – it creates the foundation for longstanding impact that exponentially grows.
In team coaching, we use high-impact methodology to deliver transformational results that not only build the collective capacity of your people by strengthening team norms, but also help you improve wider organizational strategy and culture. Team coaching complements change management, OD, transformation and culture initiatives.
Team coaching is exceptionally impactful in addressing the following pain points:
• Ineffective corporate culture
• Lack of organizational clarity during periods of transition
• Lack of clear organizational vision, mission, values and goals
• Non-structured and insufficient communication within and between teams
• Silo mentality
TEAM COACHING OPTIONS
ACHIEVED REAL ROI
30-70% reduction in voluntary attrition for Oil & Gas client
Published Case Study and Keynote Speaker at International Petroleum Technology Conference 2014 on Improved Employee Retention Through Active Engagement and Focused Action
Malaysia, Philippines, Australia & New Zealand (ex-China, ex-Japan) under CRR Asia Pacific (APAC).
EXECUTIVES REPORT THE FOLLOWING OUTCOME FROM COACHING
Improved communication skills
Optimized Individual
/ Team Performance
Increased self-confidence
Increased well-being
Increased productivity
Improved business
management strategies
How Our Programs Can Help
Team members are taken through a discovery and assessment process that increases their awareness of the problems and acknowledges their role in the solution
Brings team members closer to the problem at hand, and the change that is desired
Bring clarity to the team’s vision, mission, purpose and strategy
Spotlighting real, relevant, everyday issues and challenges
Ensures all voices are heard, respected and considered
Facilitates communication and collaborative problem-solving
Addressing the ‘elephant in the room’
Raising the heat where necessary
Reflecting team blindspots
Re-establishing trust, and clear working contracts between members
Drive forward challenging change initiatives through clear action plans
TEAM COACHING APPROACH:
TEAM COACHING ROADMAP
• Highlight strengths within the team
• What is currently working well?
• What is trust for the team/department?
• What is the language for building / re-building trust?
• Individual norms that adds value to the team
• What is the takeaway of what is currently not working for the team?
•Team norms that offer conducive and effective work
•What is the team capable of when we can override our differences?
• Self-Mastery in thoughts, words and actions
• What can I do?
*click on icons
A typical team coaching program consists of
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A diagnostic tool used (interviews, surveys etc.) to ascertain the team’s current state and awareness
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Briefings and debriefs with the sponsor
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4 - 6 team coaching sessions
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Observed team meetings with debriefs
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An end-engagement report
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Individual coaching sessions for each team member (recommended)
Outcomes of a team coaching engagement
Outcomes will be tied to the engagement objectives.
Successful team coaching firstly impacts business results, and secondly, builds collaborative and sustainable teams.
Here are some outcomes that resulted from our past projects:
More effective communication
Resolution of conflicts and disagreements
Team makes faster and better decisions
Team is adaptable to changing conditions
Team reports more enjoyment and ease in working together
Case studies
Staff Developer, SG
The tools taught were very useful. To me, the toxin grid, alignment coaching, were the most helpful. Original myth is a tool that i may take up to repair and strengthen relationships. The metaskills and emotional field conceepts remind me that simply by my demeanour and behaviour, i influence the energy in the room as a leader.
Vice-Principle, SG
As most of the content was new to me, I found many parts useful. The course was heavy on experiential learning which is especially useful since this is about coaching and cos some of the concepts can be rather abstract. The systems language used consistently throughout the session was also useful in reinforcing the ideas and connections in concepts.
HR Department, SG
Sharing of examples of how the tools with reference to the Relationship Systems can be applied. The practice sessions were useful, too, providing participants the opportunity to apply some of the tools.
OUR RIPPLES
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OUR TEACHING FACULTY
FAITH FULLER
PhD, ORSCC, CPCC, PCC
Faith is co-owner and President of CRR Global.
She is a psychologist and experienced trainer and coach, with over 15 years of experience in working with organizations, couples and communities.
Faith takes a systems approach to coaching, namely that all aspects of the system need to be addressed in order for effective change to occur.
Her particular skill is empowering powerful, productive and joyous relationships in couples, partnerships and teams .
She also has a background in consultation, team building, conflict resolution and community crisis intervention.
Some of her clients include: The Coaches Training Institute, YMCA, Oakland Interagency Childrens’ Policy Council, Horizon Services Inc., Bristol Hospital (England), Monkton Wilde Center (England), Beacon Schools, Boeing, Narcotics Education League, Mandana House, Vocolot Performances, Highland Health Psych. Center, and Perry Point VA Center.
MARITA FRIDJHON
MSW, ORSCC, CPCC, PCC
Marita Fridjhon, is co-owner and CEO of CRR Global and mentor to an ever-growing community of practitioners in the field of Relationship Systems work. She designs curriculum and operates training programs in Relationship Systems Work for coaches, executives and teams.
She came to this work from an extensive background of Clinical Social Work, Community Development, Process Work, Family Systems Therapy, Business Consulting and Alternative Dispute Resolution.
She has an international mentor coaching practice of individuals, partnerships and teams. Her primary focus in coaching is on systemic change, leveraging diversity, creative communication, deep democracy in conflict management and the development of Learning Organizations.
Some of her clients include: Nova Nordisk, Touro University, Grand Canyon National Park Service, Coaches Training Institute, Horizon Services Inc., Central YMCA, Chevron, Institute for the Development of Human Psychology, Deep Ecology Education Program, Contra Costa County Health and Prevention, Hyatt Hotels, San Francisco School District, Boeing, IBM & Emirates Bank Dubai.
MADDIE WEINREICH
MCC, ORSCC, CTPC, CPCC
Maddie Weinreich specializes in strengthening the interpersonal relationships that exist within business environments for the purpose of enhancing team performance and productivity. She coaches leadership teams around the globe to navigate change and to effectively improve organizational cultures within large and small businesses.
Maddie has been a leader in the development of a coaching system that calls forth the best in business teams and inspires them to create sustainable success. She works with a wide range of organizations including corporate conglomerates, small and large family businesses, and government agencies.
In addition to coaching and training business teams, Maddie also works with dynamic couples who choose to be the architects of their relationship. She custom designs coaching programs for couples to achieve the changes and growth they desire in their personal and professional lives together.
Maddie served as the Director of Faculty Development for CRR Global. She is a senior Front of the Room Leader for the ORSC Program and ORSC Certification. Maddie holds the Master Certified Coach (MCC) credential with the International Coaches Federation (ICF). She is a Certified Organization and Relationship Systems Coach (ORSCC), a Certified Team Performance Coach (CTPC), and a Certified Professional Co-Active Coach (CPCC). Maddie is an authorized facilitator for the Team Diagnostic Assessment and the Leadership Circle Assessment. Coach Maddie also provides mentoring services and consultation for professionals working in the field of relationship growth and development.
LINDA BERLOT
PCC, ORSCC
Linda is a human development specialist with more than 19 years experience in the fields of learning and development, strategic organisational change and team dynamics with a focus on creating alignment in the organisations she works with. She is of Italian origin and has been living in the United Arab Emirates and working in the Middle East since 2004.
In addition to heading up her own company (SystemsWorkx) and being a full time consultant, Linda is a Certified Team coach, she is a currently serving as the Director of Faculty Development for CRR Global. and one of 30 worldwide international leaders, selected to train the ORSC material to other coaches, psychologists, corporate executives and leaders in Europe, the Middle East and Africa.
She is the ORSC Partner for the UAE, and is currently one of only 19 people globally to hold the license to train and deliver the RSI@work material (Team Coaching) in house to corporations. As an ICF certified coach, Linda is also a Co-Active executive coach (CTI) and focuses on coaching and developing executives and their leadership teams to improve and maximize overall individual and organisational performance, particularly during times of change.
She is an HR professional with international working experience - particularly in the GCC and Levant region of the Middle East and Southern African region – Zimbabwe, Botswana, Namibia and South Africa in particular; where she has held both operational and strategic learning and development roles.
Linda spent 20 years working in the Retail and Luxury Goods Industry where she worked with several well known prestigious brands. Prior to coming to the Middle East she formed her own consulting company, where the focus was on successfully delivering cultural awareness and change programs to mid to large size organizations.
Linda has been responsible for providing guidance and assistance to organizations during their culture transformation and strategic change management initiatives and her experience in working with multi cultural teams and managing large scale culture and change projects brings skills which are well honed internationally. She delivers tangible results quickly and effectively across a wide range of sectors including hospitality, retail, travel, advertising, training, distribution and banking. It is her vast experience in working with these multicultural teams in many different countries, across regions, and her absolute passion for working in this field, that has lead her to become a certified Inter Cultural Intelligence coach.
Over the last 8 years, Linda has been coaching and consulting in the field of leadership and strategic change and brings the wealth of her experience to her clients by working with companies, and in particular their executive leadership teams, to create alignment and focus on their teams dynamics, key metrics & goals so that companies may get on track and stay on track in fast-moving environments.
Her clients have included Takeda, Saint Gobain, NBAD, ADF, Emirates, IHG, AXIS Communications, Boehringer Ingelheim, Bayer, Exova, Masafi, Salzburg, Etisalat-Egypt, ADIA, Chanel, Musanada, Borouge, and GECO.
DAVID DARST
MFA, CPCC, MCC, ORSCC
David Darst recently earned the coveted credential of Professional Certified Coach through the International Coach Federation.
He is also a Certified Professional Co-Active Coach and a popular Course Leader at CRR Global where he has trained over one thousand coaches in both one-on-one coaching and relationship and systems coaching.
Thought of as a "Renaissance Man," he brings a strong and eclectic background to the profession of coaching. Accomplishments along his personal path have included being a master carpenter and furniture designer, work in the entertainment industry—both in front and behind the scenes, as well as ten years of experience with people in the recovery of alcohol and drug addiction.
His private clients range from top execs and university professors, to young men getting out of gangs; from business partnerships to couples figuring out their relationship.
They all love his mix of southern charm and big city irreverence. Whether it be a twisted piece of wood or a human being in the midst of struggle, Darst has always had a knack for spotting and coaxing forth the beauty within.
Darst is the past President of the Los Angeles Chapter of the International Coach Federation and proud to be a member of the ICF and the Professional Coaches and Mentors Association.
JUDY VAN ZON
MSc, CPCC, PCC, ORSCC
After living and working in several countries, Judy speaks the language of people who are crossing a border, physically as well as emotionally. In short, she works with people who are going through personal or professional change. One of the things that sets her apart is her inclusion of spirituality to help her clients better connect to their own inner wisdom and power.
In her team coaching, Judy believes that working with the ORSC model is a very powerful way to build bridges in relationships. It goes far beyond familiar skills like empathy and active listening. It offers a whole new way of looking at people and how we live and work together. Her focus is on working with corporate leaders and teams.
Training others in this allows her to spread this energy throughout the world. She also applies her skills to roles like facilitating and mentoring. Her clients include individuals, executives, couples, small businesses, educational establishments and boards. The last 25 years she lived and worked in six countries on three continents, the last 3,5 years in India and the region around. She just moved back to the Netherlands.
Judy speaks Dutch, English, German, Spanish, and French. With a Masters in Business Administration, her professional career started in the commercial operations of an international consumer goods company. Managerial responsibilities allowed her to discover her fascination with people, which finally led to working full time as a coach, supporting clients to live and perform to their powerful potential.
DAVID WIKANDER
CPCC, ORSCC
David's approach is systems / relationship-oriented, whether he is working with teams, couples or individuals.
This approach takes into account that we are in constant relationship, whether the relationship is to the many aspects of our self, the relationship we have to others in our personal life, or the relationship we have within a team or organization.
Part of what David brings to his coaching is an immense diversity in education, training, mentoring, teaching, leadership development and workshop leading, as well as developing and operating several highly successful businesses. He adds to this his own lifelong personal and spiritual growth path.
Within David's current coaching practice he works with individuals, couples and teams both locally and worldwide, including Europe, Middle East, South Africa and Asia.
Based in the United States, David is a Senior Faculty member with CRR Global, Inc., certified with Team Diagnostic, and a certified Co-Active Coach.
He also has extensive professional coaching with executives, managers, entrepreneurs, and small business teams and partnerships including a multi-national Czech Republic-based company, USDA Department of Rural Development, County Government Agencies, and a large US-based utility company. David has led multiple CRR Courses worldwide, including Tokyo, Beijing and Shanghai.
YURI MORIKAWA
ORSCC, CPCC, PCC
Yuri has been an active player in professional coaching field since 2004. She has worked with global leaders from various backgrounds through coaching, such as corporate executives and leaders, business owners, NGO leaders, independent professionals, and dream seekers of their own. She has been certified Professional Co-Active Coach (CPCC) in 2004, Organizational and Relationship Coach (ORSCC) in 2008 and Professional Certified Coach (PCC) of International Coaching Federation in 2009.
Prior to her career in coaching, Yuri worked as a management consultant specializing in organizational and human resource development. After completing her coaching certification at the Coaches Training Institute (CTI), she became a trainer for CTI and developed more than 2,000 coaches.
She then has launched Organizational and Relationship Systems Coaching (ORSC) Program in Japan, and founded CRR Japan in 2009. Currently She is a global faculty member of CRR Global developing professional organizational coaches around the world such as in Japan, China, Singapore, South Africa, etc.
Yuri designs and facilitates coaching programs and workshops which awaken the potentials within, and empower leadership and harmony both individually and as a team. She integrates her business experience and her natural being, that enables to create alive and enlightening space for clients to transform themselves to the next level.
She holds a Master Degree in International Relations from University of California, Santa Barbara, USA and a Bachelor Degree in International Law from International Christian University, Japan.
MISH MIDDELMANN
CPCC, PCC, ORSCC
Mish Middelmann has pioneered the introduction of Organisation and Relationship Systems Coaching in sub-Saharan Africa since 2012 as CRR Global's partner and gone on to become one of SA's first two ORSC certified coaches and members of CRR Global's international faculty. Prior to that he was certified as a Co-Active Coach in 2008 and with the ICF as a Professional Certified Coach in 2010. His coaching training is backed by business education from Harvard Business School (Owner President Management Programme, 2002-4) a Graduate Certificate in Education from the University of Zimbabwe and a BA and BSc from the University of Cape Town.
Coming from an entrepreneurial career as the co-founder and first CEO of the award-winning software and IT services firm Praxis Computing (www.praxis.co.za), and before that a township high school teacher in Zimbabwe in the 1980s, Mish brings his rich and eclectic experience to coaching and to coach training.
His clients span a wide range across Africa and Europe. Entrepreneurs include an Africa wide green energy company and a mobile-phone education enterprise in Kenya. Large and medium corporations include the European branch of a global business process outsourcing company in Europe; media, financial services and economic development across the continent of Africa; telecommunications, industrial suppliers and universities in South Africa; and airlines in the Indian Ocean region. Social entrepreneurs include a Soweto school principal, a Namibian eco-tourism CEO, and the founder of a flourishing Soweto social development agency.
He holds a vision of systems-inspired leadership served by developing new leadership competencies. This vision includes training coaches and organisational leaders throughout Africa, and serving better organisational performance and leadership on the continent. For more about how this vision is manifesting, see the collaborative website of continental ORSC coaches at ORSCAfrica.net (http://ORSCAfrica.net).
FUYUO SATO
ORSCC, CPCC, PCC
Before becoming a CRR faculty member, Fuyuo was a school coach, giving coaching sessions to teachers and office personnel at a private high school in Tokyo. Soon after he started his career as an English teacher, he began trying to find something beyond teaching because the traditional teaching style didn't seem to suit him or his students. In his exploring, he discovered coaching and he knew that it was what he had been looking for.
While he gave teachers information about coaching at his school from time to time, the school administration offered him a position to coach his colleagues. Within seven years, he built up more than 1200 hours of coaching to empower his colleagues.
Along with these activities as an internal coach, he started his career as a workshop leader/trainer outside of school. He has led a variety of workshops/training sessions in corporate settings as well as in the field of education and NPO.
As a trainer/workshop leader, he has developed the ability to clarify concepts to facilitate dialogue in order to deepen participants’ learning and strongly holds a safe/reflective space for participants. He is a good role model as presenter with sure presence, and was one of the breakout presenters, "One World, Many Doors" at the 2009 International Coach Federation Annual Conference in Orlando, Florida.
His expertise is in both personal and system coaching, and his clients have included families, couples, business partners, NPO board members, corporate managers, general managers, corporate officers, and executives.
FRANK UIT DE WEERD
ORSCC, CPCC, PCC
Frank is an organizational psychologist and executive/team/systems coach with extensive experience in leadership development, business innovation and cultural transformation. He builds on more than 25 years of international experience in Human Resources with Royal Dutch Shell, where he held assignments in Europe (Netherlands, Belgium, UK), Africa (Gabon) and Asia (Malaysia).
Over his career, Frank worked intensively with hundreds of leaders and teams. In 2015 he founded Aoidos Leadership to specialize in supporting leaders and teams to become truly high performing and innovative in a complex and fast changing world. He believes that it's critical for organizations to create a work environment where people feel safe to bring their whole person and where they are supported and encouraged to step into their magnificence. These so called human-centered organizations create superior results and are key for building a better, more conscious and sustainable world.
His motto: Serving Courageously with Impact and Resonance.
Frank graduated from the University of Amsterdam with a Master’s degree in Work and Organizational Psychology and also holds a BSc in Political Science. He is a certified in ORSC (ORSCC) and Co-Active Coaching (CPCC) and is accredited by the ICF as a Professional Certified Coach (PCC).
He is co-author of the book Leading Innovation (written in Dutch).
Based in the Netherlands with his wife and 2 children, Frank works in English and Dutch and has a good understanding of French, German and Italian.
KIKI KESSELER
ORSCC
Kiki is an international trainer with CRR Global, and is based in Dubai, United Arab Emirates since 2004. Originally from the Netherlands, Kiki has lived in Austria, Germany and in New York. Kiki coaches leadership teams within organisations, works with SME’s and loves the personal work with couples and individuals as well. With more than 15 years of experience working with international brands, Kiki has been well exposed to cultural diversity within organisations and teams. Her passion for working with systems diversity and dynamics brings energy to the room!
Kiki is a certified ORSC coach, and holds a Bachelor’s Degree in Hospitality Business Management. She worked with Inter*Continental and Four Seasons for several years, followed by a career in Luxury Cosmetics Retail as Regional Training & Key Account Manager for L’Oréal Travel Retail. Within both industries she specialised in working with large teams from diverse cultural backgrounds, enabling respectful communication and collaboration, with a focus on positive energy and motivation.
The value of working with teams and relationships, lies in the balance between revealing what is trying to happen and educating the client on how to self-manage similar issues in the future for a more positive and productive relationship.
Some of her clients include: Al Futtaim, JA Hotels & Resorts, RIXOS, Orient Insurance, and L’Oréal Middle East.
VICTOR NUÑEZ
CPCC, ORSCC
Victor started his coaching career in 2010 having amassed over fifteen (15) years as an information technology professional with work in at least ten (10) cities in Australia, Asia, Middle East and Europe and with over a dozen number of nationals and cultures. Whilst working as an information technology leader in Kabul, Afghanistan, he was amidst the company of eager staff who not only wanted to know the latest in technology but also know about themselves, their potential, their career paths and their place in the world. In Kabul, he experienced a new way of working with individuals and teams of different nationalities, cultures or tribes, leading and coaching them in the midst of constant threat to life by bombings, one of which was a very close explosion that led him to leave the country and to rethink what was important in life. This ultimately led to a career change into coaching.
Victor is a member of the pioneer cohort and the first to be certified in Organisation and Relationship Coaching (ORSC) in the Southeast Asia and Australia (CRR Singapore) region. He is also a Certified Professional Co-active Coach (CPCC) and awarded Professional Certified Coach (PCC) status by the International Coach Federation (ICF). He also has a long experience in and a coach of the agile way of working possessing Certified Scrummaster (CSM) certification, mastery in the role in agile responsible, among others for the development of teams to be high performing and self-organising. He is also versed in the practice and application of the Systemic Team Coaching model and actively engaged in the practice of nonviolent communication (NVC) in his communications and relationships. He incorporates all these practices through a brand of coaching described as getting the best in “the way you work, the way you relate and the way you are.”
Victor is experienced in coaching teams, relationships and individuals in various industries and at both corporate and private levels. He also creates and develops workshops for clients and teams around specific topics and themes where new awareness and learning is needed.
Victor worked and/or lived, including coaching people in Australia, Japan, Hongkong, Malaysia, Singapore, Philippines, United Arab Emirates, India and Afghanistan. He is based in Bangkok, Thailand and his interests include subjects pertaining to foreign languages, psychology, philosophy and astrology. Asking Victor where he is from is for him and for the audience an experience, learning and application of ORSC Geography course.
ESLINDA HAMZAH
ORSCC, CPCC
Eslinda Hamzah is an internationally accredited coach, holds two coaching certifications and is a faculty with CRR Global. She is an enthusiastic promoter of systems inspired leadership; co-creating and facilitating dialogues of learning in the value of systems thinking and leading in APAC leadership communities.
Eslinda possesses an incisive appreciation of multicultural diversity and its inclusion for the tremendous value it brings as a mindset to life, businesses and the workplace. Her work has helped individuals and organizations build the capacity to become fuller and more vibrant so they can constantly transform to be adaptable and agile in a progressively complex world. In her 2 decades of management and leadership experience in international organisations, she has navigated complex mergers and acquisitions to a high degree of success, as the change and transition agent as well as a beneficiary.
Leadership is not just a set of skills. Her philosophy from shared experience is that leadership is a way of being and an endeavour of the heart and head. It requires reflection as well as action and that self-awareness is fundamental to personal and professional growth.